Situated in Shillong, The Phoenix Residency has a garden and a terrace. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi throughout the property. Free private parking is available and the hotel also features car hire for guests who want to explore the surrounding area. At the hotel, the rooms come with a desk, a flat-screen TV, a private bathroom, bed linen and towels. All rooms will provide guests with a wardrobe and a kettle. Continental and buffet breakfast options are available each morning at The Phoenix Residency. Cherrapunji is 36 km from the accommodation, while Mawlynnong is 40 km from the property. The nearest airport is Lokpriya Gopinath Bordoloi International, 69 km from The Phoenix Residency, and the property offers a paid airport shuttle service.