We Hotel DE Suzain, provided successful hotel operations include everything from a smooth and effective check-in through the front desk department, clean and inviting rooms thanks to the housekeeping department, well-maintained facilities that are kept up by the maintenance department, and so on. With the rise of COVID-19, our hotel operations have become even more demanding. The need for additional hygiene precautions, health checks and other measures, has added a layer of complexity to hotel operations. All of this is overseen by the hotel manager, the person with overall responsibility for every single department.